 |
|
|
What types of products do you sell?
How can I place an order?
What payment methods do you accept?
How long will it take to receive my order?
Do you ship internationally?
Can I change or cancel my order?
How can I return an item?
How do I track my order?
What if I receive a defective or incorrect item?
How can I contact customer support?
Do you offer gift cards?
Can I change my shipping address after placing an order?
What types of products do you sell?
At Isuru's Shop, we offer a wide range of stylish and affordable shoes and clothing for men, women, and babies. From trendy sneakers to elegant heels, comfortable baby wear, and fashionable outfits, we have something for everyone!
top^
How can I place an order?
Simply browse through our categories, select the items you want to purchase, and click on the "Add to Cart" button. When you're ready, proceed to checkout and follow the instructions to complete your order.
top^
What payment methods do you accept?
We accept all major credit/debit cards and payments through eCrater's supported methods.
top^
How long will it take to receive my order?
Our orders are processed within 1-5 business days, and shipping typically takes 7-15 business days, depending on your location. You’ll receive a tracking number once your order has shipped.
top^
Do you ship internationally?
Yes, we offer worldwide shipping to ensure our products reach customers across the globe.
top^
Can I change or cancel my order?
Orders can be canceled within 24 hours of purchase. Once your order has been shipped, it cannot be canceled or changed. Please ensure your order details are correct before completing the purchase.
top^
How can I return an item?
We accept returns within 7 days of delivery, provided the item is unused and in its original condition. The buyer is responsible for return shipping costs. If the item is defective or incorrect, please contact us within 48 hours with photos for resolution.
top^
How do I track my order?
Once your order has shipped, we will send you a tracking number. You can use this number to check the status of your shipment.
top^
What if I receive a defective or incorrect item?
If you receive an item that is defective or incorrect, please contact us within 48 hours with photos of the item. We will work with you to resolve the issue.
top^
How can I contact customer support?
You can reach us via email at [[email protected]. We aim to respond to all inquiries within 24 hours.
top^
Do you offer gift cards?
At this time, we do not offer gift cards, but we’re always working on adding new services to enhance your shopping experience.
top^
Can I change my shipping address after placing an order?
Unfortunately, we are unable to change the shipping address once the order is placed. Please ensure your shipping address is correct before completing your purchase.
top^
|
|
|
|
