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Terms and Conditions
1. General Information
Welcome to Isuru’s Shop! By accessing and purchasing from our store, you agree to the following terms and conditions. Please read them carefully before placing an order.
2. Orders & Payments
We accept payments through eCrater’s supported methods.
Orders are processed within 1-5 business days after payment confirmation.
Ensure your shipping address is correct before placing an order.
3. Shipping & Delivery
We offer worldwide shipping.
Estimated delivery time: 7-15 business days (depending on location).
Tracking numbers are provided where applicable.
Delays may occur due to customs, holidays, or unforeseen circumstances.
4. Returns & Refunds
We accept returns within 7 days of delivery if the item is unused and in original condition.
The buyer is responsible for return shipping costs.
If you receive a defective or incorrect item, please contact us within 48 hours with photos for resolution.
5. Cancellations
Orders can be canceled within 24 hours of purchase.
Once shipped, cancellations are not possible.
6. Customer Support
For any questions or issues, contact us via [[email protected]].
We aim to respond within 24 hours.
7. Changes to Terms
We reserve the right to update these terms at any time. Please check regularly for updates.
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